Conversation intelligence offers a breakthrough alternative to sales development by empowering leaders to leverage the emerging power of artificial intelligence (AI) for call recording, transcription, and analysis. This guide has what you need to know about the evolving impact of intelligent tools on sales coaching for developing a top-performing team.
"“The biggest fear for organizations transitioning to selling online is wondering if reps are staying productive without actually seeing people on the phones. Reading the conversation and understanding various social cues can prove tricky for reps who've transitioned.” - Morgan Jacobson
“CI is a Sales Manager’s eyes and ears when they’re not there. I wouldn’t be able to do my job well if I didn’t have it." -Adam Rataj
"“Conversation Intelligence helps me understand what top performers are doing well, then use that data to help underperformers do better." - Annalisa Specter