Crafting a True Customer-Centric CRM

Unpacking INBOUND Series

Wednesday, November 10, 2021 11am PT / 2pm ET

Today's most disruptive companies are winning at customer experience. What makes these delightful customer experiences possible? A powerful, customer-centric CRM. Join us in the final session of our Unpacking INBOUND webinar series, where we'll discuss how to create remarkable customer experiences that break through the noise — discover the benefits of a CRM-powered CMS and unified customer support tools like portals and custom surveys.

As an added bonus, we’re hosting an exclusive spotlight on HubSpot Payments with our friends at Stripe. Learn about emerging trends in the payments space while getting a first-look into our latest beta feature that helps you provide seamless transactions right within your CRM.


  • Maryann Akinboyewa

    Maryann Akinboyewa

    Product Marketing Manager

  • Brad Greene

    Brad Greene

    Vice President,
    Commerce and Payments

  • Alex Girard

    Alex Girard

    Senior Product Marketing Manager

  • Kate Jensen

    Kate Jensen

    Head of Platform

Free CRM-Focused Resource Bundle

All registrants will get access to a number of CRM resources, including our Customization Without Complexity Workbook. 

This workbook is your all-in-one guide to achieving cross-functional harmony. Designed to assess your organization’s overall alignment, take this in-depth audit to identify critical business gaps across your marketing, sales, service, and ops teams. This workbook will be shared following the webinar.

Workbook LP Graphics-05