Join the CS RevOps Meetup to meet new peers outside of your company (or home office) walls, geek out about SaaS Revenue Retention strategies and get tried-and-tested ideas on how you can innovate on all things revenue. This month we will be discussing:
- Blurring the lines between Support and Sales
- The role of Support as a growth engine
- Pre and post sales experiences
- and more!
CS RevOps Host
Michael Ewing
Michael Ewing is a founding member of the Renewal Management Leadership team @ HubSpot, responsible for coordinating global renewal strategy, playbooks, systems and processes that have contributed to the steady growth and retention of our customer base.
He has a 10 year+ tenure at HubSpot with a track record of innovation and trailblazing within Customer Success and Renewal Management. He is passionate about all things RevOps and strategic alignment, author of eCommerce marketing book "Inbound Commerce: How to Sell Better Than Amazon" and pursuing an Executive MBA @ Trinity Business School.
He has a 10 year+ tenure at HubSpot with a track record of innovation and trailblazing within Customer Success and Renewal Management. He is passionate about all things RevOps and strategic alignment, author of eCommerce marketing book "Inbound Commerce: How to Sell Better Than Amazon" and pursuing an Executive MBA @ Trinity Business School.
Connect and say hi on LinkedIn.
CS RevOps Special Guests
David Hunt - VP of Global Frontline Support @ HubSpot
Since 2012, David has worked in service of HubSpot's customers and its Support team. He has had the immense privilege of solving interesting challenges of growth and scale, with incredibly smart and driven people from around the world. Building diverse teams of individuals, who apply their unique perspectives to solving problems that help businesses, drives him to do his best work every day. David is always on the look out for remarkable leaders and individual contributors of all backgrounds, who will challenge us to grow better...and we're hiring!
Since 2012, David has worked in service of HubSpot's customers and its Support team. He has had the immense privilege of solving interesting challenges of growth and scale, with incredibly smart and driven people from around the world. Building diverse teams of individuals, who apply their unique perspectives to solving problems that help businesses, drives him to do his best work every day. David is always on the look out for remarkable leaders and individual contributors of all backgrounds, who will challenge us to grow better...and we're hiring! Connect and say hi on LinkedIn.
Blake Toder - Sales Director @ HubSpot
Blake has helped transform our Inbound Success Coaches team into a Swiss army knife — part product experts, part sales team, part marketing team, and part services team. In 2019 the team drove over $5M in MRR for HubSpot with 108% revenue retention. He's built the team up from 25 people and 2 managers to 80 people and 7 managers across 6 offices in less than 12 months! Through all of this growth, rapid change, and experimentation Blake always takes a Customer First approach, pushing the team to find new ways to Solve For The Customer.
Blake has helped transform our Inbound Success Coaches team into a Swiss army knife — part product experts, part sales team, part marketing team, and part services team. In 2019 the team drove over $5M in MRR for HubSpot with 108% revenue retention. He's built the team up from 25 people and 2 managers to 80 people and 7 managers across 6 offices in less than 12 months! Through all of this growth, rapid change, and experimentation Blake always takes a Customer First approach, pushing the team to find new ways to Solve For The Customer.Connect and say hi on LinkedIn.