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10 Customer Apology Letter Templates

Free Resource

apology letter (1)

Need help apologizing to your customers? Use these templates to get your message started. 

10 Free Customer Apology Letter Templates

I'm sorry.
So, so sorry...

You messed up. Don't get down – it happens. But now is the time to own your error and make it up to the customers that were affected. 

Step one is to apologize. Sometimes, however, it can be tough to find the words. 

That's why we've compiled these ten templates that you can use to craft your customer apology letters. Customize them as you see fit to offer a sincere, honest apology so you can work towards rebuilding trust with your valued clients. 

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