• HSLogo_color

10 Customer Apology Letter Templates

Free Resource

apology letter (1)

Need help apologizing to your customers? Use these templates to get your message started. 

Access Now
Access Now

10 Free Customer Apology Letter Templates

Templates Included in this Download:

  • General Apology Letter Template
  • An Apology Letter Template to Win Back Trust
  • An Apology Letter Template for a Broken System
  • Personal Apology Letter Template
  • Mass Apology Letter Template
  • Managerial Apology Letter Template
  • Incorrect Communication Apology Letter Template
  • Billing Error Apology Letter Template
  • An Apology Letter Template for a Negative Employee Interaction
  • Wrong Order Apology Letter Template

 

I'm sorry.
So, so sorry...

You messed up. Don't get down – it happens. But now is the time to own your error and make it up to the customers that were affected. 

Step one is to apologize. Sometimes, however, it can be tough to find the words. 

That's why we've compiled these ten templates that you can use to craft your customer apology letters. Customize them as you see fit to offer a sincere, honest apology so you can work towards rebuilding trust with your valued clients. 

Frequently Asked Questions (FAQs)

  • We will always keep your personal information safe.

    We ask for your information in exchange for a valuable resource in order to (a) improve your browsing experience by personalizing the HubSpot site to your needs; (b) send information to you that we think may be of interest to you by email or other means; (c) send you marketing communications that we think may be of value to you. You can read more about our privacy policy here.

  • Absolutely!

    Just sharing some free knowledge that we hope you’ll find useful. Keep us in mind next time you have marketing questions!

Get your free templates.
Access Now