Customer Churn Analysis Template

Build a start-to-finish churn strategy to identify improvement opportunities and strengthen customer retention.

The Customer Churn Analysis Template includes:

Customer Retention Rate Calculator

Revenue Churn Calculator

Survey Example

Email Templates

Responsive Data Analysis

Product/Feature Analysis

Monthly, Quarterly, and Annual Summary

Develop a step-by-step strategy to manage churn and customer retention.

In Hubspot’s 2020 State of Customer Service businesses ranked customer retention as their second most important priority. Having a customer retention strategy is necessary for the success of your business.

If you’re losing customers or revenue there’s an opportunity to explore exactly what’s happening, and then use those findings to optimize your internal strategy.

The Customer Churn Analysis Template is your beginner’s guide to targeting churn and improving customer retention. Every step of the template walks you through a process to help you find answers and solutions.

We will always keep your personal information safe.

We ask for your information in exchange for a valuable resource in order to (a) improve your browsing experience by personalizing the HubSpot site to your needs; (b) send information to you that we think may be of interest to you by email or other means; (c) send you marketing communications that we think may be of value to you. You can read more about our privacy policy here.

Customer Churn Analysis Template

The Customer Churn Analysis Template includes:

Develop a step-by-step strategy to manage churn and customer retention.

We will always keep your personal information safe.

Absolutely!

Get the Customer Churn Analysis Template

Customer Churn Analysis Template

The Customer Churn Analysis Template includes:

Develop a step-by-step strategy to manage churn and customer retention.

Why do I need to fill out the information requested?

Is this really free?

Get the Customer Churn Analysis Template