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45 Customer Service Scripting Templates

Free Resource


Map out your customer support response language and strategy with these free templates. 

Create universal,
on-brand customer support and service responses.

Customer support and service is the frontline of customer retention. The last thing you want to do is leave anyone in a customer-facing role ill-prepared to appropriately and professionally respond to a client.

That's why we've created 40 customer service script prompts for you to customize and make into a response bank for your reps. We've also thrown in 5 response tree flowchart and mapping templates to help reps know when to utilize which response. 

We hope these templates will help your business develop and convey consistent and on-brand messaging to your customers. Download the templates for free to get started. 

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Get your free templates now.