Map out your customer support response language and strategy with these free templates.
Customer support and service is the frontline of customer retention. The last thing you want to do is leave anyone in a customer-facing role ill-prepared to appropriately and professionally respond to a client.
That's why we've created 40 customer service script prompts for you to customize and make into a response bank for your reps. We've also thrown in 5 response tree flowchart and mapping templates to help reps know when to utilize which response.
We hope these templates will help your business develop and convey consistent and on-brand messaging to your customers. Download the templates for free to get started.
Just sharing some free knowledge that we hope you’ll find useful. Keep us in mind next time you have marketing questions!