Free Customer Service Training Manual Template

Free Download

service-training-cover

Train and onboard your new customer support hires with this downloadable template.

Ramp up your new hires so they're contributing to your customers' success.

Customer support staff turns over 2-3x higher than overall employee turnover. So how can you do your due diligence when it comes to keeping your support staff employed and productive?

Documenting your customer support onboarding and training procedures in a customer service training manual can help new hires learn their jobs faster and do their jobs better.

Download this template and customize it with your company's training processes, employee resources, and product information so that new support hires can start helping your customers succeed.

Frequently Asked Questions (FAQs)

  • We will always keep your personal information safe.

    We ask for your information in exchange for a valuable resource in order to (a) improve your browsing experience by personalizing the HubSpot site to your needs; (b) send information to you that we think may be of interest to you by email or other means; (c) send you marketing communications that we think may be of value to you. You can read more about our privacy policy here.

  • Absolutely!

    Just sharing some free knowledge that we hope you’ll find useful. Keep us in mind next time you have marketing questions!

Use this template to create your own company support training template.

Download your free template today: