Customer Support Strategy & Planning Template

Free Resource

customer support planning

Outline your company's customer support strategy with this free template. 

Free Customer Support Planning and Strategy Template

As your business scales, so do your needs for a reliable customer support team. Otherwise, you risk high churn and low customer satisfaction. This can be the end of your business growth aspirations. 

That's why we've crafted this customer support strategy template for you to outline your company's plan. You'll be prompted to highlight your support process, team structure, goals, metrics, budget, and more. 

With this document, you'll have a solid foundation for the frontline of customer interactions. 

  • We will always keep your personal information safe. We ask for your information in exchange for a valuable resource in order to (a) improve your browsing experience by personalizing the HubSpot site to your needs; (b) send information to you that we think may be of interest to you by email or other means; (c) send you marketing communications that we think may be of value to you. You can read more about our privacy policy here.

  • Absolutely. Just sharing some free knowledge that we hope you’ll find useful. Keep us in mind next time you have marketing questions!

Click below to gain access to the template.