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  • HubSpot
  • Hotjar
Customer Feedback Webinar

Webinar: Grow Better with Customer Feedback

Your customers are your business's most valuable assets. Join this webinar to learn how to effectively collect customer feedback and use insights to drive growth.

Wednesday, January 30th, 2018 | 3 PM GMT

Become a customer-first company

Growing a customer-centric business is easier said than done. It takes creating an amazing customer experience, improving your business with customer feedback, and taking feedback on board even when it's hard to become truly customer-first.
To help you grow better, HubSpot and Hotjar have teamed up to bring you this live webinar. You'll learn how to effectively use customer feedback to grow better with the help of industry-leading customer experience professionals.
Ready to put your customers at the centre of your business and use their feedback to scale up? Check out the full agenda below and fill out the form at the bottom of the page to register for the webinar. 

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Meet the speakers

  • Michael Redbord

    Michael Redbord

    VP & General Manager, Service Hub @ HubSpot

    Responsible for HubSpot's post-sale customer experience, Michael is passionate about solving problems and using customer feedback to build and grow HubSpot's new line of business.

  • Emily Coddington

    Emily Coddington

    Director, Customer Experience @ Hotjar

    Overseeing Customer Experience at Hotjar, Emily works across all aspects of the customer journey on a mission to create helpful and memorable experiences that users will love.

Agenda

1. Why providing an amazing customer experience starts with obsessing over your users. 

Emily Coddington, Director of Customer Experience at Hotjar, will discuss three key ways Hotjar uses customer feedback to create an amazing customer experience.

 

2. How to put customers at the centre of your growth strategy. 

Michael Redbord, VP of Product Customer Hub at HubSpot, will explain how to adopt a customer-centric approach and use it to drive growth.

Complete the form to register

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