On-Demand Webinar
Overcoming CX Blind Spots: A Masterclass in Gaining a 360° View of Customers to Drive Retention
On-Demand
Join us for a Masterclass designed for CX Leaders to learn how to implement a unified CX approach by bringing support and customer success on a single AI-Powered platform.
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In 2024, the customer experience landscape is shifting dramatically. With rising expectations and increasingly complex buyer behaviors, CX leaders face mounting challenges.
Providing exceptional support is no longer enough -- there’s a rising need to drive customer retention and revenue — all with limited resources.
However, most tools on the market, such as Zendesk, only solve for one side of this equation, leading to disjointed processes and a fragmented view of the customer. The result? Customer churn, low NPS, and missed revenue targets.
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Join our CX Masterclass
This masterclass, led by industry experts SmartBug Media, will guide you through the strategies and tools essential for overcoming these challenges, focusing on the powerful capabilities of HubSpot's improved Service Hub.-
Collette King
Product Lead - Service Hub
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Tabitha Young
Director of Client Strategy
About SmartBug Media
SmartBug Media consists of a team of 300 technical experts and consultants helping some of the fastest growing companies across North America transform their business and operations across the full customer lifecycle.