On-Demand Webinar
On-Demand
Join us for a Masterclass designed for CX Leaders to learn how to implement a unified CX approach by bringing support and customer success on a single AI-Powered platform.
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On-Demand Webinar
On-Demand
Join us for a Masterclass designed for CX Leaders to learn how to implement a unified CX approach by bringing support and customer success on a single AI-Powered platform.
In 2024, the customer experience landscape is shifting dramatically. With rising expectations and increasingly complex buyer behaviors, CX leaders face mounting challenges.
Providing exceptional support is no longer enough -- there’s a rising need to drive customer retention and revenue — all with limited resources.
However, most tools on the market, such as Zendesk, only solve for one side of this equation, leading to disjointed processes and a fragmented view of the customer. The result? Customer churn, low NPS, and missed revenue targets.
-Apr-17-2024-08-42-45-1593-PM.png?width=567&height=425&name=Untitled%20design%20(32)-Apr-17-2024-08-42-45-1593-PM.png)
Product Lead - Service Hub
Director of Client Strategy
SmartBug Media consists of a team of 300 technical experts and consultants helping some of the fastest growing companies across North America transform their business and operations across the full customer lifecycle.