Learn more about AI Reply Recommendations in Help Desk [beta]

We’ve incorporated Reply Recommendations into Help Desk! This tool will automatically review thread context and knowledge base articles to suggest AI-powered responses for your support team. Give your reps time back in their day to focus on delivering a high-quality customer experience.

Join waitlist

How it works:

Leverage AI

  • Review and edit messages
  • Send personalized responses
  • Uses ticket context

Save Time

  • Compose replies in one click
  • Close tickets faster
  • Responses based on your data

Join the waitlist

Find out why 184,000+ customers from more than 120 countries trust HubSpot to bring their team, tools, and data together in one place.

Don’t just take our word for it

See for yourself how reply recommendations can enable you to help your customers faster, with 360 context a unified customer platform. Complete the form above to get early access.

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