Self-Service Customer Support Templates

Free Templates

self-support-templates

5 free templates to help your customers help themselves. 

- 1 Knowledge Base Article Template
- 2 Free Training Video Script Templates
- 2 Free Chatbot Response Tree Templates

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Included in this download are:

  • Knowledge Base Article Template
  • 2 Free Training Video Script Templates
  • 2 Free Chatbot Response Tree Templates

Help Your Customers Help Themselves

Your support reps are swamped – and long wait times put pressure on your team and frustrate your customers. 

This is why you need customer-facing self-service support collateral, like a knowledge base, training videos, and automated chat support. 

We've compiled five templates to help you build these three programs out. Fill out the form to access them and start helping your customers. 

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