Get a Free Demo of HubSpot's Service Software

HubSpot's customer service software enables you to deliver delightful support at scale and drive long-term retention. It gives your team a complete view of the customer so you can provide personalized service to every customer.

Popular features include help desk and ticketing, customer agent, knowledge base, omni-channel messaging, feedback management, and much more.

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288,000+ customers in over 135 countries grow their businesses with HubSpot

Your Top Service Challenges, Solved

Service Hub turns your customer experience from a cost center to a revenue driver. It has everything you need to deliver exceptional customer value and drive long-term retention. And it's all easy to use.

Shows a HubSpot user using the conversation intelligence feature, which leverages AI to gain deep insight into the contents of your teams’ calls.

Service Hub enables you to deliver scalable support with AI-powered self-service tools. It helps you gather important insights about your customers, track their interactions, and deliver fast and personalized service experiences that keep them coming back.

Popular features:

Help desk & ticketing
Customer agent
Omni-channel messaging

Shows a company dashboard in HubSpot, highlighting a specific company's health score and how it's changed over time.

Using a patchwork of tools to manage customer success can cause a disjointed experience, resulting in lost revenue. With Service Hub's unified tools, you can identify opportunities to upsell or cross-sell, track customer satisfaction trends, and drive proactive customer retention.

Popular features:

Customer success workspace
Feedback management
Conversation intelligence