How to: Use AI in Your Startup to Enhance the Customer Experience

AI can help you provide hyper-tailored marketing and sales journeys to new and existing customers. In-turn, you'll reduce churn, bolster your brand’s reputation, and encourage repeat purchases.

Watch On-Demand

About the Session

As a startup, your success is usually measured by one factor - are you solving for the customer?

If you can win over your customer, you're on an upward journey. So how can you ensure the customer experience you and your team provide means they'll keep coming back?

Join HubSpot for Startups, and Zoom, for a discussion on how to successfully use AI in the workplace to empower your employees, and enhance your overall customer experience, leading to growth and customer loyalty.

Zoom will we be covering:

The recipe for AI success: How to use AI in your startup in an affordable, accessible, and powerful way
Examples of how Zoom customers are currently using AI to improve their human experiences
Starting your AI journey:
- How can you increase customer satisfaction?
- How can you accelerate your growth with AI?
- How can you improve the productivity of your organisation with AI?
What’s next in AI?

HubSpot will we be covering:
Drive efficiency & work smarter: How can AI-powered automation streamline and optimise customer interactions. From chatbots to virtual assistants, and everything in between
Spark creativity with generative AI: HubSpot’s AI features ignite inspiration, giving you the tools to effortlessly craft captivating websites, compelling copy, and attention-grabbing social media posts that leave a lasting impact
Boost engagement with AI-powered content: Get all the AI tools you need to create attention-grabbing content that keeps your audience coming back for more, helping you increase engagement and drive more conversions.

Special Offer:

Simply sign up to the HubSpot for Startups program here (no purchase required), and you will get access to a FREE content hub packed with startup resources from Zoom.

💸 You'll also be first in-line to hear from an Account Executive about the Zoom discounts available to your startup.

Win:

In addition to the content hub, by signing up to the HubSpot for Startups program, you'll stand a chance to win one of three pairs of wireless earbuds from Zoom and Poly. 🎧

Meet the Speakers

Amy Roberge - Head of Global CX Solutions Engineering @ Zoom

As the Head of Global CX Solutions Engineering at Zoom, Amy leads a team who are trusted advisors and enables clients to envision how the Zoom platform can transform their CX strategy.

In Amy’s extensive experience, she has held a number of esteemed roles including VP of Technical Solution Engineering at Genesys, Director of Specialty Solutions Engineering and Demo Engineering at Twilio, and 13 years at Cisco where she led a global team with a focus on technical sales and customer enablement. Amy is passionate about leveraging technology to deliver infinitely better customer experiences.

Caragh Kennedy - Head of HubSpot for Startups, Italy, Iberia & Benelux

Caragh helps startups grow better by building and scaling their sales, marketing, and services efforts. She oversees the HubSpot for Startups program across Italy, Iberia and Benelux. Caragh started her career at Wayra (Telefonica) where she launched two EduTech & BioTech startups on the Spanish market. After this, she was responsible for building up the partner program for Findasense, then XPRT Media, and eventually moved to HubSpot to continue to help startups accelerate growth.

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