We all click to agree to the T&Cs when we buy subscriptions, download software and shop online. But, let's be honest, we rarely read them, so do they matter?
Do you want to learn how to put in place the right customer contract that protects your business - without sacrificing customer experience?
Join start-up lawyer, Michael Buckworth, to find out why you need a contract in place with your customers and users, and what that document should say.
What will we be covering:
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Type and form: customer contracts are called loads of things: SaaS agreements; Ts and Cs; licence agreements. What are the differences and which is right for your business?
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Making it binding: your customer needs to agree to the contract. How can you balance legal enforceability and user experience?
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Content: what needs to be included in the contract? We will look at payments, cancellation and refunds; scope of services; limitation of liability; licences and assignments of intellectual property; termination; and boilerplate clauses.
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No contract is an island: your customer contract is one of several documents, all of which inter-relate. We will touch on privacy documents; insurance; supplier agreements and SLAs.
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Negotiating changes to your customer contract: what amendments are fine, and when do you need to worry?
Special Offer:
🎁 Michael Buckworth and his team of lawyers will be providing every startup founder who signs up to the free HubSpot for Startups program, with a complementary 30-minute call to discuss a topic of their choice.
Once you've signed up to the free HubSpot for Startups program, please check your inbox for the link to book time with Buckworths Lawyers.