Hubspot Case Study Webinar

Customer Story:
Making the Switch to
HubSpot Service Hub

Event recorded on November 16, 2022
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Learn how customers see 2.4 hours shorter ticket response time and 17% increase in ticket close rate with HubSpot Service Hub.

In today's market, a winning customer experience gives you an edge over your competitors. But to win, your customers need to trust you – from their very first click on your website to their latest opened ticket. That trust is hard to earn when your customer service reps are relying on data scattered across disconnected tools. 

Service Hub is built differently. Powered by HubSpot's connected CRM, Service Hub gives your business a unified view of each customer interaction. Meaning your reps only need to look to one app to find all the context they need to deliver authentic service and truly earn your customers' trust. 

In this webinar, you'll hear directly from HubSpot customers who made the switch from Zendesk to HubSpot's service software. They'll discuss their customer service needs and showcase how Service Hub helped increase customer satisfaction and rep efficiency while decreasing their costs and churn rates – all by leveraging HubSpot's connected platform.

Your Speakers

Agenda

During this live conversation, you'll walk away with:
  • An in-depth understanding of how to deliver a world-class customer experience with HubSpot Service Hub
  • A breakdown of why and how former Zendesk customers migrated to HubSpot
  • Actionable ways to save cost and increase efficiency with HubSpot's help desk, chatbot, surveys, and knowledge base

Registrants get access to our on-demand Zendesk vs HubSpot switcher webinar

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