On-Demand Webinar

The New Customer Journey: Scaling service & success in HubSpot and beyond

This event was recorded on June 4, 2024
New Customer Journey Header

 

Today’s customer journey is… complicated. 

Gone are the days of moving from touchpoint A to touchpoint B in a smooth line. Yet providing a personalized, value-driven experience to your customers is more important than ever. With service and success teams under more and more pressure to deliver, and retention at center stage, you need an all-in-one service solution that simplifies your work. 

In this webinar, meet the newly reinvented Service Hub, with powerful features that will help teams scale support, drive retention, and go from meeting expectations to creating true customer value. You’ll hear from a panel of HubSpot Academy professors and HubSpot product experts on the landscape of service, the latest Service Hub features, and strategic advice for the new customer journey. 

Catch up on-demand and start charting a new course for your customers and your team.

Your Speakers

    What to Expect

    • Strategic advice and research-driven thought leadership for all service professionals — even if you’re not a Service Hub user (yet)
    • Live panel with the people who reimagined Service Hub and the Academy Professors keeping the pulse on all things service & success
    • Demos and walkthroughs of key new features helping users scale support and drive retention
    • Dedicated time for audience Q&A for everything from the strategic to the logistical

    Note: During the product-driven portion of this event, demos focus on features at the Service Hub Pro+ tier.

    Watch On-Demand

    Fill out the form below to catch up on the full event.