1. Translate metrics to business outcomes.
Instead of saying, "we'll increase engagement by 25%," say, "we'll increase engagement by 25%, which historically correlates with a 15% lift in website traffic and a 10% increase in demo requests."
See the difference? One is a social metric. The other is a business outcome.
I worked with a brand where carousel posts were driving more signups than videos on Instagram. We led with that number. Execs don't want to hear "carousels perform well." They want to hear "carousels drive conversions that impact revenue."
2. Connect to leadership priorities.
Before you present, do your homework. What are the company's top priorities right now? What keeps your CMO up at night? What questions is your CEO asking in board meetings?
Then, position your strategy as a solution to those priorities. If the company’s focus is on customer retention, lead with how social media will strengthen community and loyalty. If their focus is on new customer acquisition, emphasize lead generation tactics.
3. Anticipate ROI questions.
You will get questions about return on investment (ROI). It's inevitable. So, don't wait for the question. Address it proactively in your deck.
Put the investment next to the expected return. If you're asking for $50K in paid social budget, show what that's projected to generate. Use benchmarks from your past campaigns, or if this is new territory, pull industry standards.
Be honest
when ROI is hard to measure for some tactics. Sometimes the value of social is brand awareness or reputation management, which are harder to quantify. That's okay. Just be transparent about it, and explain why it still matters.