Marketing Against The Grain | Voice AI Prompt Pack

The Three Prompts Every Agent Needs

The pack opens with three foundation prompts every agent needs before it says a word — brand voice and persona, a do-not-say list, and scope boundaries. Stack the use-case prompts on top. Every prompt includes a configuration note explaining what to customize and why.
Built for the Moments That Break Voice Experiences

Four behaviour prompts cover the situations most voice agents handle badly — interruptions, silence, escalation triggers, and multilingual fallback. These are the prompts that separate a voice experience customers trust from one that frustrates them into hanging up.
Three Use Cases, Ready to Configure

Website visitor chat, post-purchase support, and campaign lead qualification — each with purpose-built prompts covering opening, handling, and handoff. Drop them into your agent, customise the brackets, and you have a configured system in under an hour.

MATG_LP_lower_Voice AI Prompt Pack for Marketers

Your Brand Is About to Have a Literal Voice

Most companies will leave voice AI to their IT team. That's a mistake. Voice is a brand channel — and if marketing isn't defining how the agent sounds, what it says, and when it hands off to a human, someone else will. You probably won't like how it sounds.

This pack gives marketers the system instructions to own it. Thirteen prompts covering tone personas, interruption handling, escalation triggers, and multilingual fallback — across website chat, post-purchase support, and lead qualification. Each prompt includes a configuration note so you know exactly what to change for your brand. Start with the foundation prompts, add the behaviour layer, and drop in the use case that fits your priority. Your agent will be configured and on-brand before anyone else in your company knows voice AI is even a channel worth owning.

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Voice AI Prompt Pack for Marketers

The Three Prompts Every Agent Needs

Your Brand Is About to Have a Literal Voice

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Voice AI Prompt Pack for Marketers

Voice AI
Prompt Pack
for Marketers