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HubSpot's Customer Advisory Board Program

The HubSpot Customer Advisory Board connects HubSpot leadership directly with HubSpot's most engaged customers. It fosters a collaborative and customer-centric approach to product development, ensuring that HubSpot's solutions meet its customers' evolving needs and challenges. The board serves as a strategic partner, providing valuable feedback, insights, and guidance to help shape HubSpot's product roadmap and enhance the overall customer experience. Today, our board provides some of our most engaged customers with the opportunity to give feedback and explore strategies to help us grow better.

 

HubSpot's Customer Advisory Board Program

The HubSpot Customer Advisory Board connects HubSpot leadership directly with HubSpot's most engaged customers. It fosters a collaborative and customer-centric approach to product development, ensuring that HubSpot's solutions meet its customers' evolving needs and challenges. The board serves as a strategic partner, providing valuable feedback, insights, and guidance to help shape HubSpot's product roadmap and enhance the overall customer experience. Today, our board provides some of our most engaged customers with the opportunity to give feedback and explore strategies to help us grow better.

 

Become a Customer Advisory Board Member

  • Applications for our 2025 CAB are now closed. We are currently reviewing applications and will be in touch with your application status by January 6th, 2025. 
  • Participation is welcome from HubSpot customers all over the world. Members must speak fluent English and be willing to attend quarterly CAB Advisory Meetings (held virtually). 
  • You must apply to the CAB during the open application window.
  • Your application must be reviewed and selected by HubSpot. 
  • To be accepted to the board, members must sign and agree to adhere to HubSpot’s Non-Disclosure Agreement (copies available on request).

Program Benefits

CAB members can expect to have:

  • Early Feedback Opportunities: Get exclusive access to new product concepts and strategic decisions, allowing you to provide valuable feedback.
  • Executive Engagements: Participate in exclusive meetings with HubSpot's executive team, providing you with direct channels to share your feedback, insights, and ideas.
  • Networking Events: Connect and forge relationships with fellow CAB members worldwide through dedicated networking events, enabling you to discuss current trends, challenges, and best practices in the industry.
  • Speaking Opportunities: Have the opportunity to attend and speak at HubSpot Events.

Program Requirements

The HubSpot Customer Advisory Board membership will remain active for 12 months. After this duration, members will have the opportunity to join HubSpot's CAB Alumni group.

Board members will be required to participate in quarterly meetings with HubSpot (held virtually). These meetings can total up to two hours. Attendance at additional sessions will be optional.

To be eligible for membership, customers must fulfill the following criteria:

  • Hold a paid subscription with HubSpot.
  • Possess proficiency in English.
  • Be 18 years of age or older.
  • Be available to attend 75% of all required CAB meetings
  • Willingly sign HubSpot's Non-Disclosure Agreement (copies available upon request).

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