Free Customer Referral Templates

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Customer Referral Templates

45 email & social media templates to ask for referrals and spread the word about referral programs

Make it as easy as possible for your loyal customers to spread the word about their great experience with your business.

Word of mouth is an incredibly powerful engine for growth. In fact, our research team found that 87% of people consider reviews or recommendations from friends or family to be the most trustworthy source of information on a brand. Today, you must leverage your network of customers who trust you and your business to drive new opportunities for growth.

Whether you've developed an entire customer referral program that rewards customers for spreading the word about your business or you prefer to reach out one-on-one for personal introductions, you want to make it simple for your top customers to share their positive experiences with their networks.

In this kit, you'll find everything from pre-written emails to ask for referrals to email templates that you can send to your customers to pass along to their networks to social copy for your company's social pages. Save time for yourself and make it frictionless for people to share their experiences with the excellent products or services you provide.

Frequently Asked Questions (FAQs)

  • A referral form is a document that allows people to share their contact information and then refer you to other possible customers. Referral forms can be created with any type of word processing software, and they can include more than just the basic contact information fields. For example, if your product or service has multiple benefits, you may want to ask for referrals on which benefit was most helpful.

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  • With a referral email, you're asking for someone to do something. That's why it needs to be short and sweet. Here are some tips:

    • Create a strong subject line
    • Format the email as a business letter
    • Emphasize your mutual acquaintance
    • Get straight to the point - don't ramble on about how great you are
  • Absolutely!

    Just sharing some free knowledge that we hope you’ll find useful. Keep us in mind next time you have marketing questions!

  • A customer referral is when a satisfied customer tells their friends about your business. This might be an email, social media post, or even in person word of mouth. In fact, the best source of new business is a referral from a satisfied customer.

  • Here are 5 steps you can take to create a customer referral program:

    1. Figure out your goals
    2. Get clear about your existing sources of referrals
    3. Make an outreach plan
    4. Determine the incentives you'll offer for referrals and rewards
    5. Tell customers about it, track the referrals and reward them accordingly
  • With a referral email, you're asking for someone to do something. That's why it needs to be short and sweet. Here are some tips:

    • Create a strong subject line
    • Format the email as a business letter
    • Emphasize your mutual acquaintance
    • Get straight to the point
      - Be concise
Enable your customers to spread the word about their positive experience with your brand.