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Get early access to our all-new help desk [beta]

HubSpot’s help desk functionality provides a single workspace to deliver outstanding customer service on all the channels your customers use daily — all inside your HubSpot CRM database. It brings the best from tickets and the conversations inbox into one place, increasing support rep effectiveness and efficiency. Access for Help Desk will open by the end of 2023 - join the list to get notified!

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Popular features


  • Omnichannel conversations inbox
  • Skills-based routing
  • Built-in AI features [beta]


  • Customizable views
  • Advanced SLAs
  • Enhanced reporting and workflows

Join the waitlist

Find out why 184,000+ customers from more than 120 countries trust HubSpot to bring their team, tools, and data together in one place.

Don’t just take our word for it

See for yourself how HubSpot’s all-new Help Desk can meet your business’s unique challenges, needs, and product interests. Complete the form above to get early access to our all-new help desk.

HubSpot product screenshot showing help desk feature