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Participate in Research at HubSpot

We need your help to shape the future of HubSpot products. Join us in making HubSpot easier to use and influence how features are developed.

Join now

What's Research at HubSpot?

At HubSpot, we’re committed to helping millions of businesses grow better—including ours! Customers like you are at the core of everything we do, and your feedback is key to building products that work for you. Joining this program connects you directly with our research and design teams, where your input can make a real impact on the tools and services you use every day.

How it works

Sign-up

Join the program by filling out a quick form and completing your membership profile. It only takes a few minutes!

Stay involved

Participate in surveys, interviews, or screen-sharing sessions. It’s completely voluntary and flexible.

Give feedback

Get early access to upcoming HubSpot features and tools. Give us feedback and let us know what you think.

Get rewards

To say thanks, we’ll send you cool rewards like gift cards, HubSpot swag, or a donation to a charity on your behalf.

Ready to join?

We're committed to your privacy. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.

FAQs

By joining Research at HubSpot, you’ll have a direct say in the features that matter to your business, get early access to new tools, and connect with the teams building them. All while helping HubSpot grow for businesses everywhere.

Participation is flexible and varies by study. It could be as simple as a quick 1-2 question pulse survey, a 45-minute one-on-one video call, or a longer-term study, depending on the project. We’ll always let you know the time commitment in advance, so you can decide what works for you.

Most of our studies are conducted online, so you can participate from anywhere. Whether you're using a computer or mobile device, you’ll just need access to Zoom to join.

Anyone is welcome to join—whether you’re a HubSpot customer or not! Once we have a project that aligns with your background and experience, we’ll reach out.

Your information will only be used to connect you with research studies that match your interests and experience. We value your privacy, so rest assured that your information will be kept confidential and will never be disclosed to any third party. To learn more, please refer to our Privacy Policy.

No worries! If you decide you no longer want to participate, just send us an email at HubSpotInsightsProgram@hubspot.com, and we’ll remove you from the program.

You’ll only be contacted when a study aligns with your experience and interests. There’s no set frequency, and you can always choose whether to participate.

While we don’t offer monetary compensation, we often provide things like gift cards, HubSpot swag, or charitable donations as a token of our appreciation for your time and input.

Absolutely! If you know someone who might be interested in participating, feel free to share the program details with them.

Not at all! Whether you’re new to HubSpot or have been using it for years, your feedback is valuable. We’re looking for insights from a wide range of experiences and perspectives.
Need more information? Don't hesitate to reach out to us at HubSpotInsightsProgram@hubspot.com